Services · Training
A single training changes little. What participants truly master, they learn between trainings — in practice, with their own data, with their own questions. Our dynamic learning program assembles initial training, application phase, follow-up sessions, and coaching into a deliberate learning journey.
Management · Owner
Classic 2-day workshops have a half-life of 14 days. Our dynamic learning program stretches over 4–6 weeks with initial training, guided application phases, and follow-up sessions — learning transfer measurable, ROI evaluable. Training subscription as a predictable monthly flat rate.
Department head · Business unit
3×4 matrix of topics × roles with clear learning paths for users, key users, solution owners, and IT. Competency proof after each module (for compliance and audit requirements). Train-the-trainer concept for internal multipliers.
IT leadership · CIO · Solution Architect
Dynamics 365 customization training, Power Platform solution architecture, Dataverse modeling, Power Fx, M365 DevOps with SPFx and Azure DevOps pipelines. Direct delivery by solution architects as trainers — no certified speakers without practice.
For Managing Directors · learning transfer instead of training receipt
Classic two-day workshops are forgotten after 14 days and produce zero productivity gains. Our dynamic learning program stretches over 4 to 6 weeks with initial training, guided application phase, and follow-up session. You invest similarly but get actual learning transfer into daily work — and a training subscription makes the value predictable as a monthly flat rate.
For department heads · training matrix for HR development
You get a 3×4 training matrix by topic and role with clearly defined learning paths for users, key users, solution owners, and IT. After each module, a competency proof provides audit-ready documentation for HR development and compliance. The train-the-trainer concept builds internal multipliers so that follow-on trainings scale without external costs.
For IT leadership · technical deep-dives with solution architects
Dynamics 365 customization with solutions, plugin architecture, and Dataverse modeling. Power Platform deep-dive with Power Fx patterns, performance tuning, and component libraries. ALM pipelines via Azure DevOps with solution promotion, backup strategy, and environment governance. Trainers are solution architects with active project practice — no certified speakers without code depth. In-house, online, or classroom, each with your real data.
Learning concept · differentiation
Instead of a one-off training: a structured program over several weeks that combines theory, practice, and individual coaching.
Fixed price · pricing on request · 8–12 participants
Research and practice show: after a single training, about 70% of the material is forgotten after 4 weeks. With a learning journey including application phases plus follow-up sessions, retention is around 80%.
Practical difference: Participants come to the follow-up session with real questions from their daily work — instead of a standard training, they get a tailored answer to their concrete hurdles.
When it is not useful: for very small teams (<6 people) or pure onboarding of a single person — 1-on-1 coaching packages work better there.
Training matrix · topics × roles
Three topic areas, four roles — we cover all combinations. Each cell has its own curriculum, depth, and duration.
| Role | Microsoft Dynamics 365 | Power Platform | AI & Copilot |
|---|---|---|---|
| End user Daily users |
Sales / Customer Service / Field Service curriculum (2 days, pricing on request) | Power Apps Mobile, Power Automate for end users (1 day, pricing on request) | Microsoft 365 Copilot in daily work (1 day, pricing on request) |
| Power user Multipliers |
D365 for power users with customization (2 days, pricing on request) | Citizen Developer curriculum (3 days, pricing on request) | Copilot Studio agent development (2 days, pricing on request) |
| Administrators Tenant responsibility |
D365 administration (3 days, pricing on request) | Power Platform admin & governance with devonso (3 days, pricing on request) | Entra ID, Purview, Sensitivity Labels (2 days, pricing on request) |
| Executives Strategic level |
D365 for executives (1 day, pricing on request) | Power Platform business case (½ day, pricing on request) | AI for executives + EU AI Act (1 day, pricing on request) |
Combination tip: For larger rollouts, we recommend a staged approach — first executives (understanding), then administrators (preparation), then power users (multipliers), finally end users (in waves).
Train-the-trainer · knowledge multiplication
Instead of buying every training externally: we build up your internal trainers — with our materials, our methodology, and our 20-year experience.
1–2 days of training for internal multipliers, including handover of all training materials for internal reuse. Fixed price depending on topic depth — pricing on request.
Three training formats
Which format fits depends on team size, commitment, and pace. We are flexible across all three formats.
At your site or remote, with your data and processes. Maximum learning transfer because the training is tailored to your real environment. One trainer, one group, one day — we come to you.
Fixed day quota per year (e.g., 6, 12, or 24 days), flexibly callable. Ideal for teams that learn continuously — new Microsoft releases, new staff, new features. Significantly cheaper per day than individual bookings.
Classic one-day training — at our location, remote, or in a partner training center. Topics from catalog, mixed participants from different companies. Ideal for individuals.
Topic catalog
The full Microsoft Business Applications world — plus Power Platform and Copilot. Every topic is tailored to your knowledge level and target audience.
Learning paths
Three clearly defined learning paths combine training days with guided practice phases. Ideal as an annual plan for teams that want to build their Microsoft competence systematically.
From Dynamics 365 or Power Platform user to active maker who builds their own apps and automations. Typically 8–12 days over 6–9 months, with own project phases between training blocks.
From maker to architect who designs solutions, understands Power Platform governance, and masters ALM. Typically 12–18 days over 9–12 months, including Power Platform governance workshop and ALM practice.
From administrator to owner for Power Platform governance, Compliance & NIS2 on Microsoft stack, AI governance, and EU AI Act. Typically 10–14 days over 6–9 months, including governance workshop and compliance assessment practice.
Learning path benefit: Training days are combined with accompanying coaching. After each block week, participants build a piece of real solution — we accompany the practice transfer with defined office hours.
Frequently asked questions
We train the entire Microsoft Business Applications world: Microsoft Dynamics 365 (Sales, Customer Service, Field Service, Customer Insights Journeys, Business Central, Project Operations), Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Dataverse), Microsoft Copilot Studio, plus Power Platform governance and administration.
Three formats: In-house training at your site or remote, with your data and processes. Open training classic classroom or remote, topic-specific, daily rate per person. Training subscription fixed annual day quota, flexibly callable, ideal for teams that learn continuously. Pricing on request.
Our trainings are delivered by practitioners — the people who implement and support Microsoft applications every day. No PowerPoint battles, no Microsoft sales slides, but content from 20+ years of project practice. Each trainer has at least 8 years of hands-on experience in their training focus.
Yes — for in-house trainings, we deliberately work with your real or anonymized data, your processes, and your vocabulary. This makes the learning effect significantly higher than generic demo data. If needed, we jointly prepare an isolated sandbox environment before the training.
In-house daily rate for an entire group (independent of participant count). Open trainings per person and day. Training subscriptions priced individually by day quota — from 12 days per year significantly cheaper than single training. Pricing on request.
Yes — three structured learning paths: Power User → Citizen Developer, Citizen Developer → Solution Architect, Admin → Compliance & Governance Lead. Learning paths combine training days with guided practice phases — typically 8–18 days over 6–12 months.
We can train legacy systems but for versions before Dynamics 365 (that is, pre-2016) we primarily recommend migration advisory instead of training. The Microsoft roadmap and license models have fundamentally changed since Dynamics CRM 2016 — training on older versions delivers limited ROI. Reach out to us for a modernization conversation.
For in-house trainings yes, provided we agree in advance — we deliver an edited recording for internal reuse. For open trainings, for privacy reasons (other participants), only by agreement with the group.
Related
After the training, maintain your applications continuously — as a flat rate. For the phase after knowledge transfer, when the team works productively and you need reliable second/third-level support.
Before training, the license question often comes first: which platform, which SKU, which quantities? Free entry via the License Cost Calculator.
If your organization itself offers training (educational institution, academy, continuing-education provider): our Dynamics 365 app for educational institutes manages courses, participants, and billing.
Background on the platforms we train on — Power Apps, Power Automate, Power BI, Power Pages, Dataverse.
Request training
30-min initial conversation — we clarify topic scope, format, date, and price. You receive a concrete offer.
To take away
Two-page quick reference with package structure, delivery areas, and three reasons for arades — immediately downloadable, no form. Ideal for forwarding to CFO, procurement, or IT lead.
3–5 min reading time · direct download · no form
