Services · Discovery Aggregator · Three Areas
This page is a wayfinder. Our services are organized into three areas: focused Advisory Offerings with a clear topic focus, Engineering Implementation for technical delivery on the Microsoft Cloud, and Specialized Services for ongoing support, take-overs, coaching, and governance. Choose your area below.
Area 1 · Advisory Offerings
You have a specific question — about Microsoft 365, Dynamics 365, licensing, training, AI governance, or compliance. Each topic page describes the advisory offering with methodology, typical approach, and pricing range. Entry via a discovery call.
Roadmap, adoption, security, Copilot readiness. Advisory with an outcome report, not a timesheet.
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Advisory OfferingCRM, ERP, Customer Service, Sales, Marketing, Field Service. Clarify architecture decisions before implementation.
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Advisory OfferingTransparency across Microsoft 365 license plans. Optimization levers, EA vs. CSP, audit preparation.
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Advisory OfferingD365 licensing models explained: base, attach, and device licenses. What you actually need.
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Advisory OfferingTraining concepts for end-users, power-users, and admins. Role-specific curricula instead of a standard course.
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Advisory OfferingSupport models, SLA tiers, and escalation paths. How to structure ongoing care.
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Advisory OfferingFramework for AI use in the enterprise. Risk classification, audit documentation, and Microsoft tooling.
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Advisory OfferingNIS2 quick assessment, EU AI Act, and GDPR. Pragmatic execution — no compliance papers without effect.
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Advisory OfferingTransparency on our fixed-price packages, sprint logic, and daily rates. What advisory actually costs.
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Advisory OfferingCompact entry packages — Health Check, Architecture Workshop, Discovery Spike. Fast, clear, bounded.
Area 2 · Engineering Implementation
Once the architecture decision is made and systems actually need to be built — customizing, integration, migration, and rollout. Each Engineering hub page describes the delivery packages per Microsoft platform. Independent Engineering covers our custom software platforms.
Customization, plug-ins, workflows, integrations, and migration engineering for the Dynamics 365 platform.
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Engineering · Microsoft CloudSharePoint, Teams, Exchange, Security, and Identity. Rollout engineering, migration, and governance setup.
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Engineering · Microsoft CloudPower Apps, Power Automate, Dataverse, and custom connectors. With devonso tooling for governance and ALM.
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Engineering · Microsoft CloudCopilot Studio agents, RAG implementation, Foundry setup, and AI integration into existing Microsoft workloads.
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Engineering · Microsoft CloudCloud infrastructure, identity management, landing zones, and hybrid setups. The foundation for all other workloads.
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Engineering · IndependentWhen Microsoft is not the right fit: custom software, web platforms, and dedicated backends. Platform-independent engineering discipline.
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Area 3 · Specialized Services
Services that are neither pure topic advisory nor classical implementation: Application Care as a recurring model, existing-system assessments before take-over, premium support, coaching programs, governance disciplines, and recovery services. All remain under /services/.
Three SLA tiers for different sizes. Release-wave updates, corrections, and a monthly health review.
Premium SupportRapid access to experienced Microsoft architects — for critical situations where normal support paths are too slow.
CoachingStructured guidance for your team on the path to Microsoft certification. 1:1 coaching with certified architects.
Comprehensive capture of what technically exists. Inventory, customization audit, and risk assessment.
AssessmentDynamics 365 Health Check, Power Platform Tenant Check (with devonso), Microsoft 365 Security Health Check.
AssessmentStructured intake of an existing implementation before take-over. You know what you are getting before you sign.
RecoveryRecover knowledge lost with departing staff or held by the previous service provider. Reverse engineering, interviews, and process mining.
Second OpinionStructured second opinion on running Microsoft projects — discreet, independent, with concrete recommendations.
Interim RolePM, PO, Solution Architect, CIO/CTO as interim. Monthly packages with defined days — bridge until you fill the role.
The Engineering hub pages above show the overall scope per platform. These specialized services describe individual engineering disciplines in more detail.
Customization in Dynamics 365 and Power Platform, plug-ins, custom connectors, and JavaScript/TypeScript extensions.
Engineering · RolloutSprint fixed-price logic (2-week sprints, defined team, fixed price per sprint) for quick-win, standard, or enterprise rollouts.
Engineering · IntegrationMicrosoft-to-Microsoft, Microsoft-to-third-party, REST/SOAP/OData/Service Bus. Documented integration patterns.
Engineering · MigrationCRM 4.0/2011/2013/2015 → D365. AX → F&O. NAV → Business Central. SharePoint, Exchange, tenant-to-tenant.
Power Platform audit, governance framework, and CoE setup. With devonso as our commercially available tool.
CMMI-basedApproval processes, KPI frameworks (DORA), risk management (ISO 31000), and process mining with Microsoft tools.
AI-supportedSharePoint knowledge platform, Microsoft 365 Copilot with knowledge sources, and RAG knowledge assistant.
AdoptionAdoption programs, change management, and power-user enablement — so the Microsoft investment lands in daily work.
ComplianceRisk classification of your AI workloads, audit documentation, and Microsoft tooling for evidence.
ComplianceNIS2 quick assessment, phased action plan, and audit-defense documentation.
If you don't yet know which topic offering fits your question, the advisory pillars give the overview.
Architecture workshops in three formats. Build-vs-Buy, Microsoft-vs-Independent, and sovereignty assessment.
PillarCross-platform advisory pillar across all Microsoft products. Roadmap, assessment, and recommendation.
PillarCRM strategy, process clarification, and platform decision. With or without Dynamics 365.
PillarERP roadmap, AX/NAV modernization, and Business Central vs. F&O. Platform selection with architectural depth.
PillarLicense audit as a fixed price, procurement through our CSP agreement, EA renewal support, and Microsoft audit defense.
PillarMicrosoft Copilot adoption, Copilot Studio agents, RAG with EU LLMs, AI governance & EU AI Act.
Role-specific curricula, training subscription, and in-house, online, or classroom delivery. Entry into the learning program.
TrainingEnd-user, power-user, and admin paths for the D365 platform.
TrainingTeams, SharePoint, OneDrive, Outlook — productive everyday use.
TrainingPower Apps, Power Automate, and Dataverse — citizen developer and pro developer.
TrainingMicrosoft 365 Copilot, Copilot Studio agents, and prompting techniques.
TrainingSales, service, and marketing modules of the Dynamics 365 platform.
TrainingBusiness Central, F&O — user and module training.
30-Min Initial Conversation
Not yet sure which area your question belongs to? We sort it out in the initial conversation and suggest the right entry point — an Advisory Offering, an Engineering engagement, or one of the Specialized Services.
