Does the current provider find out about your review?
You decide. By default we work discreetly — the existing provider does not learn of the assessment. If you want an open setup (with provider participation), that's also possible. We recommend the discreet format when the assessment serves as a basis for a contract decision.
What happens if you find serious defects?
We document the findings in writing with severity classification and recommendations. You decide how to act on them — internal discussion, conversation with the provider, contract adjustment, or change. We offer to represent the findings together with you, but we do not take over conflict escalation on your behalf.
Can you take over the implementation afterward?
Generally yes, but that's not the goal. Project Assurance is calculated as an independent second opinion. If you consider taking over after the review, we discuss a separate Take-Over Assessment. The separation protects the independence of the assessment — and your negotiation position.
Doesn't that violate unwritten industry rules?
No. Independent Assurance has been established in the Anglo-Saxon market for decades (Big Four, boutique reviewers) and is gaining acceptance in DACH. We assess delivery quality, not people. That's legitimate, can be cleanly framed contractually, and is in everyone's interest — including the existing provider, when they do good work.
Which Microsoft areas do you assess?
Dynamics 365 (CE, F&O, BC), Power Platform (Apps, Flows, Pages, Copilot Studio), Microsoft 365 (Teams apps, SharePoint solutions), Azure integrations. Pure Azure infrastructure projects without a Microsoft Cloud reference we only accept after pre-coordination — other specialists are better suited there.