Dynamics 365 Sales
For sales teams: lead → opportunity → quote → close. Pipeline, forecast and quotes in one system — you can see where every deal stands at any time.
Fixed-price package · small businesses
Introduce Microsoft Dynamics 365 — Sales or Customer Service — for the first time, up and running, at a fixed price. You get a productive environment with one cleanly mapped core process. We guarantee the result, not the effort: you know up front what you get and what it costs.
One app — you choose
CRM Starter takes exactly one Microsoft Dynamics 365 app into production. Which one fits you is decided by your core process.
For sales teams: lead → opportunity → quote → close. Pipeline, forecast and quotes in one system — you can see where every deal stands at any time.
For service teams: request → case → resolution. Case management, queues, SLAs and a knowledge base — every request lands in the right channel and is traceably guided to a resolution.
What it's about
Many small businesses, startups and founders shy away from getting started with CRM because classic implementation projects feel hard to budget. CRM Starter turns that around: you book a clearly scoped fixed-price package. We map one core process — for example lead → opportunity → quote → close — in a Microsoft Dynamics 365 app, set up users, roles and permissions and import your existing data from one source. After the training we support you for six weeks into productive operation.
The price is tiered solely by number of users — up to 10, up to 25 or up to 50 users. Over 50 users it's no longer a package but an individual project that we calculate separately. That way the fixed price stays an honest fixed price, not an anchor price for something it can't cover.
Fixed prices by number of users
What's guaranteed is the output: a working environment with one core process. The price depends only on how many users we set up roles, permissions and training for.
€4,000 net · one-time
For founder teams and small sales or service units working with CRM in a structured way for the first time.
€7,000 net · one-time
For small businesses with several roles that want to map sales and service in one system.
€11,500 net · one-time
For SMEs up to ~50 users with multiple departments and differentiated permissions.
Over 50 users? Then CRM Starter is the wrong format. We calculate larger introductions as an individual project — based on your actual processes, not as a scaled-up package. All prices net, plus VAT. Prerequisite: ongoing CSP license sourcing through arades.
What's included — definition of done
One Microsoft Dynamics 365 app (Sales or Customer Service), configured for production.
One end-to-end process, e.g. lead → opportunity → quote → close.
Creation of users with matching security roles and permissions.
Sensible list views and a base dashboard for an overview.
Import of your existing data from one source in the agreed format.
One simple connection, e.g. to your mailbox or an existing tool.
Structured training of your users in the configured process.
Support into productive operation after go-live (up to 3 hours).
What's not included — the boundary
Anything beyond that we calculate transparently as a follow-up project — based on what we set up together.
Customer contribution
Adjustment package before go-live
You test and gather your feedback in one batch. We implement the non-structural points — field labels, views, minor logic.
A final batched correction, then acceptance and go-live.
Structural changes — an additional process, a different data model — are a follow-up project that we calculate separately. That way the fixed price stays reliable.
30 min · free · no obligation
In the intro call we clarify your core process, the right user tier and whether CRM Starter or another package comes closest to your needs. If none fits, we'll say so honestly.
Related
All four fixed-price packages at a glance — CRM, Microsoft 365, cleanup, app building.
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PackageTenant, licenses and baseline security cleanly set up — the start into the Microsoft ecosystem.
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PackageA data model in a model-driven app on Dataverse — fast, without complex automation.
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TopicHow a clean D365 introduction works in the mid-market — phases, pitfalls, approach.
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LicensingWhich license for which role — and how to get the right terms via CSP.
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OperationsHave it predictably maintained after go-live — monthly flat fee, SLA, grows with you.
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