Insights · Topics
Topics are longer, calmer, and more concrete than blog posts. Here we gather the material that answers a specific industry or architecture question in depth — written for decision-makers who are not just looking for a headline.
What topics are
Topic pages are our detailed answer to recurring industry and architecture questions. They differ from the blog in three ways: they are longer (typically 1,500 to 3,000 words), they are maintained rather than dated, and they often serve as the starting point for a concrete advisory conversation.
We also use them for SEO: someone searching Google for "Microsoft Dynamics 365 for education providers" should land with us — and then find not just marketing speak, but real-world experience with the specifics of the industry.
Microsoft Cloud · by audience and industry
Microsoft Dynamics 365 and Microsoft 365 are universal platforms — but the path there is audience- and industry-specific. Two of these topic pages are new: the licensing levers for education providers and for non-profit organizations. Both are regularly overlooked in the mid-market, even though they can fundamentally change the economics of a Microsoft setup. Below, you will find nine additional topic pages on compliance, licensing, training, and support — grouped by Microsoft platform.
Microsoft 365 A1 is free for eligible educational institutions; A3 and A5 are available at the Faculty or Student rate. With a non-profit legal structure, schools, academies, and continuing-education institutes also get Microsoft Dynamics 365 through the non-profit program. With concrete calculation examples and an eligibility path.
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Starter packageSeven productized starter packages for Microsoft Dynamics 365, Power Platform, Copilot, Foundry, and NIS2 — fixed price, fixed scope, clearly defined outcome.
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PricingHow we price, transparently rather than on request: fixed-price workshops, day-rate advisory projects and Application Care as a monthly fixed price.
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Decision guideMicrosoft Cloud or custom software? An honest decision matrix with 12 criteria, from license costs to sovereignty and time-to-market, with self-assessment.
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Non-profit · newUp to 75% discount on Microsoft 365 Business Premium and Microsoft Dynamics 365 for non-profit associations, foundations, welfare organizations, and charitable GmbHs. Plus Volunteer licenses for volunteers. With eligibility logic and calculation examples.
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EducationSchools, academies, training providers, and continuing-education institutes — with dedicated logic for course management, participant tracking, certificate generation, and re-invitation routines. Cross-link to our productized education-institutions solution.
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AssociationsMember management, dues accounting, event management — specifically for associations, professional bodies, and foreign chambers of commerce. In production at a German-international business association.
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Microsoft Cloud · advisory, adoption & evaluation
Advisory, adoption, and trial evaluation sound like standard fare — but in day-to-day work they are three of the most common breaking points. We cover them in depth here: what really matters, where typical mistakes lie, and what a clean approach looks like.
Four fixed-price packages for startups and SMBs up to ~50 users: CRM-Starter, Microsoft-365-Starter, Cleanup-Starter, and App-Kickstart. Prices openly listed, tiered by user count — scaling with you via CSP licenses and Application Care.
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M365 · AdvisoryLicense architecture, tenant setup, identity & security, adoption — the four levers that decide whether Microsoft 365 becomes a productive standard or an expensive compliance nightmare. With three advisory formats and price ranges.
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Microsoft 365Microsoft 365 training for companies: Teams, SharePoint, Outlook, Excel and M365 Copilot. Role-specific curricula. Online-live, on-site or on-demand.
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Microsoft 365Microsoft 365 Starter sets up tenant, licenses and baseline security at a fixed price, tiered by users. The result is guaranteed, not the effort.
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Microsoft 365Microsoft 365 support for companies: Outlook, Teams, SharePoint, Intune, Exchange. Response under 4 hours, three contract models, Microsoft escalation.
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Microsoft 365Microsoft 365 partner for European mid-market: what makes a strong Office 365 partner, and why arades brings 20+ years of practice and own solutions.
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Microsoft 365Microsoft 365 introduction for the mid-market: tenant setup, mailbox and SharePoint migration, Teams adoption, security baseline, training. CSP delivery.
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M365 · AdoptionFrom tenant setup through migration to adoption — the four-phase model we use to roll out Microsoft 365 in mid-sized companies. With concrete timeframes, price ranges, and the six most common adoption mistakes.
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D365 · TrialThree ways to evaluate Dynamics 365 — from the 30-day trial through the sandbox license to the guided evaluation sprint. With an honest negative recommendation where another tool fits better. Plus the four typical trial traps.
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Dynamics 365Microsoft Dynamics 365 migration from Salesforce, SAP CRM, HubSpot and on-prem CRM: 4-phase model, six selection criteria and fixed-price packages.
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M365 · TrialTest Microsoft 365 for 30 days free of charge — with tenant setup for 3 users, training, and a weekly office hour. Architecture recommendation at the end, with no sales trap.
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Architecture · strategyHow Microsoft Dataverse with Power Platform and Dynamics 365 reframes the architecture question in the mid-market — without silo solutions and without interface-maintenance hell. With 4 patterns, migration waves, and honest delineations.
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Independent Engineering · in depth
Sovereignty topics become relevant in the mid-market faster than many would expect. Here are two topics we cover in depth — with concrete comparisons instead of marketing sketches.
When Dynamics 365 doesn't fit — for regulatory reasons, due to architecture decisions, or because an extremely lean setup is required. We compare open-source CRMs, custom solutions on Next.js/Postgres, and SaaS alternatives with GDPR reservations.
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Cloud sovereigntyGaia-X, BSI recommendations, GDPR protection against the US Cloud Act, OVHcloud, IONOS, T-Systems, and German hyperscaler alternatives. We cover it without drama, with concrete TCO comparisons and an honest view of migration effort.
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Compliance & governance
The EU AI Act and NIS2 moved into operational status in 2025 and 2026. We cover both topics with the mid-market in mind — what is actually required, what can be implemented pragmatically on the Microsoft stack, and where specialist partners are needed.
Training obligation under Article 4 since February 2025; full penalty framework since August 2026. Risk inventory, use-case classification, and audit trail for Microsoft Copilot and Foundry — without paralyzing day-to-day operations.
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Starter packageApp Kickstart turns your data model into a model-driven app on Dataverse at a fixed price, tiered by users. The result is guaranteed, not the effort.
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Cloud · NIS2The German NIS2 implementation law has been in force since 6 December 2025, with around 29,500 German companies newly affected. Pragmatic implementation on Microsoft Purview, Entra ID, and Defender — with an honest view of the remaining gaps.
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Starter packageCRM Starter gets Microsoft Dynamics 365 Sales or Customer Service running at a fixed price, tiered by users. The result is guaranteed, not the effort.
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Starter packageCleanup Starter secures an existing Microsoft environment against best practices at a fixed price, in three stages, tiered by users. Result guaranteed.
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Microsoft 365 · licensing & pricing
Office 365 prices and Microsoft 365 costs are rarely as clear-cut as the Microsoft product pages suggest. A dedicated topic focus on licensing architecture — with NCE mechanics, audience-group levers, and an honest assessment of optimization potential.
Microsoft Dynamics 365 · five focus areas
Microsoft Dynamics 365 demands more than a module data sheet: choosing the right partner, licensing architecture with base/attach logic, role-specific training, and dependable support. We cover the five most important levers, each in its own topic page.
You are looking for a Microsoft Dynamics 365 partner — we show the six selection criteria (depth of practice, certifications, industry understanding, licensing model, Application Care, pricing transparency) and position arades GmbH against each. With 20+ years of CRM practice as a Microsoft Partner since 2007.
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Dynamics 365Dynamics 365 programming: plug-ins, JavaScript Client API, PCF Controls, AL for Business Central, and Power Fx — structured by module, ALM, and pricing.
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D365 · AdvisoryDiscovery conversation, strategy workshop, architecture review — three formats for SMBs and the mid-market. Module choice, licensing architecture, and roadmap. With an honest recommendation where Salesforce, HubSpot, or a niche CRM fits better.
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Dynamics 365Dynamics 365 addons and CRM extensions explained: AppSource, custom and productized solutions, plug-ins, plus three own Dataverse solutions by arades.
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D365 · LicensingSales, Customer Service, Field Service, Project Operations, Business Central, and Contact Center — base/attach logic, Copilot Credits, and NCE mechanics. Over 16 documented changes since October 2025, structured and explained.
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D365 · Training50 licenses become 50 active users. MCT-certified trainers for Sales, Customer Service, Field Service, Project Operations, and Customer Insights. Online-live, on-site, and on-demand. Functional roles and Power Platform preparation.
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D365 · SupportResponse in under 4 hours, first diagnosis in under 24 hours. Pay-per-hour, Application Care, or Enterprise contract. Also available for customizations from other partners. Established escalation path to Microsoft.
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D365 · IntegrationMicrosoft Dynamics 365 integration for the mid-market: 6 patterns, 10 typical scenarios, 3 architecture approaches. APIs, iPaaS, ETL, webhooks, Dataverse.
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Dynamics 365Microsoft Dynamics 365 introduction in the mid-market: three packages (Quick-Start, Mid-Market, Plus) and a proven four-phase delivery model.
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Power Platform & Power BI · advisory & licensing
Power Platform and Power BI hide their complexity well — until the first capacity overrun, the first DAX performance problem, or an RPA rollout without governance. We treat advisory and licensing as separate topic pages.
Platform strategy, Dataverse data model, governance & CoE, ALM, and license architecture across Power Apps, Power Automate, Power Pages, and Copilot Studio. Four advisory formats from a 30-min discovery call to embedded advisory. Fixed-price workshops, transparent day rates.
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Power Automate · Training · newPower Automate training: cloud flows, desktop flows (RPA), Power Fx, premium connectors, AI Builder. Role-specific curricula. Online, on-site, on-demand.
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Power BI · Training · newPower BI training with practical depth: DAX workshops, data modeling, dashboard design and admin. Online-live, on-site or on-demand, role-specific.
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Power BI · Advisory · newPower BI advisory for the mid-market: data modeling, DAX coaching, dashboard architecture and governance. Fixed-price workshops, transparent day rates.
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Power Platform · LicensingPower Apps Per User/Per App, Power Automate, Power Pages, Dataverse capacity, AI Builder, and Copilot Studio. With break-even logic, capacity clean-up as a typical optimization lever, and an inventory approach before RPA rollouts.
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Power BI · LicensingFree, Pro, Premium per User, Premium Capacity, and Microsoft Fabric — the five license worlds explained. Break-even Premium vs. Capacity at around 250 consumers, with a Fabric path using F2 to F64 sizing.
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What we don't do here
We deliberately separate editorial depth from service offering. Topic pages explain — they do not sell. If you want to work with us starting from a topic, you will always find a clear path to the matching service page or the 30-min initial conversation.
30-min initial conversation · free
Write to us — we shape our topic list closely around what mid-sized companies actually ask. Or book 30 minutes directly if your question is already concrete enough.
